Free shipping on orders over $150 • Scalp-first care created by a Master Stylist & Trichologist
Free shipping on orders over $150
Delivery times, customs and tracking for your Root Therapy order.
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Shipping time varies by location. These are our estimates:
| Location | Estimated shipping time* |
|---|---|
| United States | 5–20 business days |
| Canada, Europe | 5–20 business days |
| Australia, New Zealand | 5–25 business days |
| Central & South America | 5–25 business days |
| Asia | 5–20 business days |
| Africa | 5–25 business days |
Maximum delivery time is 45 business days. *Estimates don’t include our 1–3 day processing time.
We are not responsible for any customs fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may incur customs fees when they arrive in your country.
You will receive an email with a tracking number once your order is shipped, but sometimes, due to free shipping, tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
